Citation Appeals FAQ

• You may begin the appeal process by using our Account portal.
• If you are an off-campus appellant, you will need to create a guest account.

Please refer to the Citation Review Process Flowchart.

It can take up to 10 business days. On average, the response time is less than 3 business days.

We need to keep a physical record of all citations that are reviewed.

No, you may only contest one citation per online submission.

When you submit a first level review online, a confirmation will appear on the screen. In addition, a confirmation email will be sent to the email address provided on the submitted form.

No. The payment of the citation is suspended until a decision has been made. If your request for cancellation is denied, our response will advise you of a new payment due date.

No. The California Vehicle Code stipulates a parking citation is no longer eligible for review after the 21-day deadline.

You may request a second level administrative hearing. The administrative hearing can be scheduled online at the Bookings page. You must pay your citation in full prior to filing or scheduling a hearing. If you schedule a hearing without paying the citation, your appointment will be cancelled. Hearings may be rescheduled 24 hours before the hearing date. All hearings will be held via telephone and must be scheduled at least 1 week in advance of the hearing date.